FAQs

FAQ’s

1. How do I make a purchase?

Shopping experience at MBM is quite simple. Checkout the steps here:

• Browse the website to find what you like.
• Once you have selected an outfit, choose your size and click on the tab ‘ADD TO CART’ or ‘BUY IT NOW’ on the product page.
• Review the items in your shopping cart by clicking the ‘VIEW CART’.
• You may add or remove any items before checking out.
• Click on ‘CHECK OUT’ to complete your purchase.

2. Do I need to set up an account to place an order?
   No, you can shop at MBM without creating an account. You just have to enter your personal information and you’re good to go.
3. What payment methods does Maria Basit Malik accept?
   Maria Basit Malik website accepts a Bank deposit, Western Union, Money Gram, Ria, Zelle and credit card services.
4. How can I choose the currency I pay in?
   The base currency that we use on our website is PKR; however you have an option of switching the currency to US Dollar, British Pound Sterling, United Arab Emirates Dirham, Indian Rupee and Euro. To change the currency, click on the currency option appearing on the top right hand corner of the page.
5. Which countries does Maria Basit Malik ship to?
   Maria Basit Malik ships worldwide.
6. How long does delivery take and how much will it cost?
   Standard delivery time for Luxury Pret orders is up to 14 days.
7. How much duties and taxes will I have to pay?
   On every order shipping placed, our standard delivery charges are _____. International orders can be charged according to location.

 

8. How can I track my order?
   As soon as your order is placed, you will receive a unique order number. This is what will help you track your order(s). At any point, you may use that number to find out about the order with our customer care and check out the status of your order.
9. Are the colors of items shown on the website accurate?
   Our team at Maria Basit Malik has made every possible effort to display the colors of the items as accurately as possible. However, there may appear some difference between the actual color and what you see on your screen. We cannot guarantee that display color on the screen will be completely accurate as computer monitors and screens of electronic devices vary.
10. Are you available at any other online platform?

No, currently we are available on our original website www.mariabasitmalik.com.